IT-erfarenhet sedan: 1986
Claes is a Senior Infrastructure Consultant and Project Manager with focus on Enterprise System Management. As a technical consultant Claes is expert in Operations, System Administration and Networks Supervision. As a Business Consultant he is ITIL certified (IT Service Management) and is very experienced in Change Management and Service Management.
He is also experienced in Incident Management, Problem Management and as a Release Manager. Claes has worked intensively with Tivoli Management Framework, Tivoli Enterprise Console, Tivoli Monitoring, Microsoft Operations Manager as well as Linux, Oracle, MySQL, TCP/IP, Ethernet and HTTP